Last Updated: January 2026

Privacy Policy — How v8k app Keeps Your Data Safe

V8k app places the highest priority on protecting your personal information. This privacy policy clearly explains what data we collect, why we collect it, and how it is used and kept secure.

Summary: v8k app never sells your personal information to third parties. Your data is used solely to improve our service and ensure security. Read this privacy policy to understand how we handle your information.

1

Introduction

V8k app (referred to as "we", "our", or "the platform") operates an online Sports Betting and gaming service for users in Bangladesh. This privacy policy explains in detail how information you provide — or that is automatically collected — while using our platform is managed.

This privacy policy applies to the v8k app website, mobile app, and all related services. By using v8k app, you are considered to have agreed to this policy. If you disagree with any part of it, we recommend that you do not use our services.

We believe privacy is a fundamental right. That's why v8k app follows the latest technologies and strict policies to keep your personal information fully protected.


2

What Information We Collect

V8k app collects two types of information — data you provide directly and data collected automatically.

Data Type Details Why We Collect It
Identity Information Full name, date of birth, national ID number KYC Verification & Age Confirmation
Contact Information Mobile number, email address Account Verification & Support Services
Payment Information BKash/Nagad/Rocket number (full number is not stored) Transaction Processing
Usage Data Bet history, login timestamps, device information Service Improvement & Fraud Prevention
Technical Information IP address, browser type, operating system Security & System Performance
Location Data Approximate geographic location (IP-based) Compliance with regional regulations

V8k app does not collect any personal data beyond what is listed above. We will never ask for sensitive information such as your religious beliefs, political views, or ethnic background.


3

Data Collection Methods

V8k app collects your information in the following ways:

  • Direct Registration: When you create an account, make a deposit, or contact support.
  • Automatically Collected: Via cookies, log files, and analytics tools during your use of the platform.
  • Payment Gateway: Limited transaction data from bKash, Nagad, or Rocket for payment verification.
  • KYC Process: Documents uploaded during the identity verification process.
  • Customer Support: Information provided during live chat or email conversations with our team.

We never purchase or collect your personal information from third parties without your consent.


4

Purpose of Data Use

V8k app uses the information we collect for the following purposes:

  • Service Delivery: Managing accounts, processing bets, and completing payments.
  • Identity Verification: Completing the KYC process and preventing access by minors.
  • Security Assurance: Prevention of fraud, money laundering, and account hacking.
  • Service Improvement: Analyzing user experience to improve the platform.
  • Contact: Sending important updates, promotional offers, and support messages.
  • Legal Obligations: Meeting requirements from government or regulatory authorities.
  • Dispute Resolution: Used as evidence in the event of a complaint or dispute.

Marketing Communications: You can opt out of promotional emails or SMS at any time — unsubscribe through your account settings or by emailing support@v8kapp.com.


5

Sharing Information with Third Parties

V8k app never sells your personal data. However, information may be shared with specific third parties in the following limited circumstances:

  • Payment Processors: bKash, Nagad, and Rocket receive only the minimum data necessary to verify transactions and are bound to meet our privacy standards.
  • KYC Services: Licensed third parties may be used for identity verification.
  • Legal Authorities: We are legally required to share information when directed by a court order or government authority.
  • Analytics Services: Anonymized data is used to analyze platform performance.

Important: Outside of the cases mentioned above, your identifiable information is never shared with any third party. We do not provide your data to advertising agencies or data brokers.


6

Cookies & Tracking Technologies

V8k app uses cookies and similar technologies on its website and app to enhance your browsing experience and keep the platform running smoothly.

  • Essential Cookies: Essential for maintaining your login session and platform security. These cannot be disabled.
  • Functional Cookies: Remembers your preferred language and settings.
  • Performance Cookies: Monitors site speed and errors — all data is anonymized.
  • Analytics Cookies: Helps us understand which pages are used most. You can disable these if you prefer.

Most browsers give you control over cookies. However, disabling essential cookies may affect certain features of the platform.


7

Data Retention & Deletion

V8k app retains your data only for as long as necessary to provide our services and meet legal obligations.

  • Active Accounts: For the full duration your account remains active.
  • Closed Accounts: Up to 5 years from account closure (as required by law).
  • Transaction Records: Up to 7 years (as required by financial regulatory rules).
  • KYC Documents: Stored on secure servers after verification and deleted when no longer needed.

If you request account closure, all personal data beyond what is legally required will be deleted within 30 days.


8

Your Privacy Rights

As a v8k app user, you have the following rights regarding your personal data:

Right to Access

You can request a copy of the information we hold about you. Email us at support@v8kapp.com and we will respond within 7 business days.

Right to Rectification

If any of your information is incorrect, you can request a correction. Updates can be made directly through your account settings or by contacting support.

Right to Erasure

You may request deletion of data beyond legal retention requirements. This process begins upon account closure.

Right to Restrict Processing

You can object to your data being used for specific purposes, particularly for marketing communications.

Right to Data Portability

You can request a download of the information we hold about you in a standard, portable format.


9

Children's Privacy

V8k app is intended strictly for adults aged 18 and above. We never knowingly collect or store personal data from anyone under 18.

If a minor is found to have created an account, it will be closed immediately and all associated data will be deleted. Parents or guardians who become aware of such a situation are encouraged to contact us.


10

Privacy Policy Updates

V8k app may update this privacy policy from time to time. For significant changes, a notification will be sent to your registered mobile number or email, and the "Last Updated" date at the top of the page will be revised.

Continued use of the platform after any changes takes effect will be considered your acceptance of the updated policy. We recommend checking this page regularly.


11

Contact Us

For any questions or concerns regarding our privacy policy, please get in touch:

  • Email: support@v8kapp.com
  • Live Chat: Live support chat is available directly within the platform.
  • Response Time: Responses are typically provided within 1–2 business days.

If we are unable to resolve your privacy complaint to your satisfaction, you may escalate it to the relevant regulatory authority.

How Secure Is Your Data with v8k app

Our privacy policy isn't just words on a page — it is enforced technically at every level.

SSL Encryption

All data transfers on v8k app are protected by 256-bit SSL encryption. Your information cannot be read by anyone while it is being sent or received.

No Data Sales

We make an explicit commitment — your personal data will never be sold to any advertising company or data broker.

Secure Password Storage

Your password is stored in a hashed and salted format. No member of our team is able to view your password.

KYC Protection

Documents submitted for identity verification are stored on secure, encrypted servers and deleted once the process is complete.

Two-Factor Verification

OTP verification at login prevents unauthorized access to your account — no one can get in without your number.

Transparent Policy

Our privacy policy is written in plain, straightforward English — no hidden clauses. You'll always know exactly how your data is being used.

Join a Secure Platform

Your data is completely secure with v8k app. Register today and enjoy betting with total peace of mind.

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